Everything you ever wanted to know about MoSoap can be found on this page or the links here. But if you still can't find what you need, just drop us a line at our email below.

Our Mailing Address is:

MoSoap
c/o Arcadia Valley Soap
112 S Main Street
Ironton, MO 63650

Phone (573) 546-SOAP 7627


I try to keep the hours of 10am - 4pm CST to answer calls, but please feel free to leave a message and I will return your call as soon as possible.


info@mosoap.com

Shipping Information



How was MoSoap started?

What about your ingredients?

Questions on Handmade Soap, Lye and Soap Making

Frequently Asked Questions

Our Blog



Having Shopping Cart Problems? Is the shopping cart only accepting ONE item to the shopping cart at a time and if you try to add more, the first item vanishes? You have "cookies disabled". In order to shop on the Yahoo! Network, you need to have cookies enabled for Yahoo!Stores. Add store.yahoo.com to your list of acceptable cookies, and the cart will work correctly.



Coupon Problems?

Enter in only letters and numbers without spaces. Only use the @ symbol if you are entering a gift certificate. There are no asteriks or quotes used either. Still having a problem? Just type in the coupon code in the message box and we will adjust the final charge to your credit card.



Payment

We accept the Discover Card, MasterCard, Visa or American Express on-line for your convenience, along with personal checks and money orders.

PayPal payments are accepted, please use the "PayPal" option.

"Mail in Check" or Mail In Orders


If you would like to shop on-line and then mail in your payment, please select the "Mail in Check" option at checkout. Please be aware we will NOT ship until we receive your payment.

If you prefer not to shop on-line, just mail us a list of the items, shipping and payment. For credit card orders, please include your name, billing address, shipping address, card number and expiration date.

Mail your check or money order to ARCADIA VALLEY SOA{

Our tax rate for Missouri orders is 8.225%



Return Policies

We stand behind every item that we make at MoSoap. If you are displeased with any item that you purchase through our on-line catalog, we offer a 30-day money back guarantee of the purchase price. We want you to be completely satisfied with your purchase, so if for any reason you are not, we will replace the item, offer a store credit or issue a refund for the purchase price - we decide on return style.

We do NOT refund shipping charges, either for the original order or to have the product returned to us. When returning your package, please use either delivery confirmation or UPS so your order can be tracked in the return. Returned packages can NOT be dropped off at our shop in person. Returns are only accepted by the Postal Service or UPS.

Please contact us for the all returns prior to mailing.



Legal and Disclaimers



Review our legal policies along with product disclaimers by clicking here.